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AI Quality Assurance & Evaluation

AI Quality Assurance & Evaluation Services

You deployed an AI system.
Do you know if it's working?

This is the question most US AI buyers can't honestly answer. The system returns outputs. But are they accurate? Has quality degraded since launch? Did last week's product update break something? Without evaluation infrastructure, you're flying blind.

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What we build and audit

Evaluation infrastructure that tells you before your users do.

RAGAS Evaluation Pipelines

Measuring retrieval precision, answer faithfulness, context relevance, and groundedness on every deploy. Continuous quality gates — not one-time tests before launch.

Golden Test Suites

Curated query/answer pairs specific to your domain, used for continuous regression. Our live production system runs 200+ financial query/answer pairs on every deploy.

Confidence Scoring

Flag low-certainty responses before they reach users. Monitored thresholds, safe-fallback routing, and transparent uncertainty communication built into every response.

Hallucination Detection

Groundedness scoring on every response. Automated detection of answers that aren't grounded in retrieved context — caught before they reach a user or a regulator.

Independent AI Audits

We evaluate what you have and give you an honest assessment. Ideal before a compliance review, after a trust incident, or when you've inherited a system you didn't build.

Regression Pipelines

Every code change and every knowledge base update triggers automated quality gates. Catch degradation before it ships — not after users notice and stop trusting the system.

Who this is for

Four situations where an AI audit changes the outcome.

Deployed in a regulated environment

US companies with an AI system in fintech, legal, or healthcare who can't fully audit its outputs. Compliance risk is real and ongoing.

Inherited a system you didn't build

Engineering leads who need an independent technical assessment before a compliance review or a major product release.

AI feature bleeding user adoption

Product teams whose AI feature isn't performing and don't have the evaluation infrastructure to know why or where it broke.

Evaluating a vendor

Companies who want an independent technical opinion on an AI vendor's claims before signing a contract or making a build/buy decision.

In regulated US industries

Without evaluation infrastructure, you're not just flying blind — you're carrying undisclosed risk.

In fintech, a hallucinated answer on a compliance-sensitive query is a regulatory event. In legal, it's liability. In healthcare, it's patient safety. The stakes of a silent AI failure are not generic — they're specific to your industry.

If you can't measure it, you can't defend it to a regulator.

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Proven in production

Evaluation running on real systems right now.

US Fintech · Financial RAG Platform

200+ golden test pairs. Every deploy. Zero regressions shipped.

A US financial analytics platform processes 10 TB+ of market data weekly. Our RAGAS evaluation pipeline runs on every deploy — measuring faithfulness, context relevance, and groundedness before anything ships to users.

  • RAGAS evaluation on every code and data change
  • 200+ financial query/answer pairs in golden test suite
  • Zero hallucinated outputs shipped in production
  • Full compliance audit trail on every AI response
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US SaaS · Internal Knowledge Base

0.89 RAGAS faithfulness. Measured. Maintained.

A 60-person engineering team's internal knowledge base runs continuous quality evaluation across three years of Confluence docs and runbooks. Not a one-time score — an ongoing measurement system.

  • 0.89 RAGAS faithfulness score in production
  • Full citation tracing on every query response
  • Automated regression on every knowledge base update
  • New engineer onboarding: 2 weeks → 3 days
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Not ready for a full engagement?

Start with the AI Readiness Audit — $3,500

A 2-week audit of your data, infrastructure, and AI readiness. Full written roadmap with realistic effort and cost estimates — no retainer required. Take the deliverable to any team.

Learn about the audit →

If you can't measure it, you can't defend it to a regulator.

We build the evaluation infrastructure — or audit what you already have and tell you honestly what we find.

Get an Independent AI Audit